Frequently Asked Questions
Frequently Asked Questions
Getting Started
We give all of the love and attention you would, and you can relax knowing your pet(s) are cared for by expertly trained pet care professionals.
To start booking visits, we first schedule a half-hour, in-home consultation where we gather detailed information about your home and your pet’s routine. From there, you’ll receive access information into your online account, and then you’re ready to start booking visits!
Trust & Safety
Scheduling
As a personalized, white glove service, we do not do ‘pack walks’ with dogs from different households. We will happily walk multiple dogs together who are from the same household at the request of the client. For the safety of our dogs and our team members, we walk up to one large-sized dog at a time, up to two medium-sized dogs at a time, and up to three small-sized dogs at a time.
Logistics
The Charlotte zip codes we currently service are: 28105, 28134, 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28217, 28226, 28270, 28277.
The Austin zip codes we currently service are: 78701, 78702, 78703, 78704, 78705, 78712, 78721, 78722, 78723, 78741, 78751, 78752, 78753, 78756, 78757, 78758.
The Dallas zip codes we currently service are:75201, 75202, 75204, 75205, 75206, 75209, 75214, 75219, 75225, 75226, 75230, 75231, 75235, 75246
We’re expanding quickly, so if we’re not currently serving your area, we will be soon! If you’re not sure whether or not we expect to expand to your area soon, please reach out via email to hello@walkskipper.com.
Services
Our hours of operation are Monday through Friday, 10:00am – 6:00pm (our last available visit is at 5:00pm, for a 5:00pm – 6:00pm visit start time window), Saturdays from 11:00am – 5:00pm, and Sundays from 1:00pm – 5:00pm.
As a general practice for the safety of your pet, we avoid interaction with other dogs and people while your dog is in our care.